Terms and Conditions

Terms and Conditions - Outlander Health Institute

Welcome to Outlander Health Institute! We are delighted to provide both online and in-person General Medicine and Mental Health services. By accessing our services, you agree to the following Terms and Conditions, which govern the use of our platform and the relationship between you (hereinafter referred to as "Client" or "you") and Outlander Health Institute (hereinafter referred to as "the Institute," "we," or "us"). Please read these Terms and Conditions carefully before using our services.

1. Services Offered: Outlander Health Institute offers General Medicine and Mental Health services through both online and in-person consultations. Our team of qualified healthcare professionals is committed to delivering personalized and comprehensive care to address your unique healthcare needs.

2. Medical Disclaimer: While we strive to provide accurate and up-to-date information, our services are not intended to replace professional medical advice or treatment. The content provided by our healthcare professionals is for informational purposes only. Clients should always seek the advice of a licensed medical practitioner for any medical concerns or conditions. The content provided by the Doctor, including but not limited to text, images, videos, and any other materials, is not intended to replace professional medical advice, diagnosis, or treatment. The information provided should not be considered a substitute for seeking advice from a licensed medical practitioner. The use of online medical services does not establish a doctor-patient relationship between you and the Doctor. The information shared during consultations is not a substitute for personalized medical care from a qualified healthcare professional who has conducted an in-person examination and evaluation.

3. Privacy and Confidentiality: Outlander Health Institute respects your privacy and confidentiality. All personal and medical information shared with our healthcare professionals is treated with the utmost confidentiality and in compliance with applicable privacy laws. Please refer to our Privacy Policy for more information.

4. Client Responsibility: As a Client, you are responsible for providing accurate and complete information about your health, medical history, and any medications you are currently taking. You agree to disclose any relevant health conditions or concerns during consultations.

5. Online Consultations: Online consultations are conducted via secure and encrypted platforms to protect your privacy. It is your responsibility to ensure a stable internet connection and a suitable environment for a successful online consultation.

6. Appointment Policy: To schedule an appointment, please use our online booking system or contact our reception team. We request that you arrive on time for in-person appointments to avoid any delays.

7. Cancellation and Rescheduling: If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.

8. Payment and Fees: Our fees for services are available on our website or can be provided upon request. Payment for services is due at the time of the appointment unless otherwise agreed upon.

9. Refund Policy: Refunds are subject to our discretion and may be provided on a case-by-case basis. If you believe you are eligible for a refund, please contact our support team.

10. Intellectual Property: All content and materials provided by Outlander Health Institute, including but not limited to text, graphics, logos, and images, are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from the Institute.

11. Modifications to Terms and Conditions: Outlander Health Institute reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our services after any modifications, you agree to be bound by the revised Terms and Conditions.

12. Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.